Terms and Conditions

Last updated: 7 September 2025

1. Introduction

Welcome to MarryMap.com ("Platform", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using MarryMap, you agree to be bound by these Terms.

MarryMap Limited is a company incorporated in England and Wales under company number [XXXXXXX] with registered office at [Your registered UK address]. We operate a platform connecting couples planning weddings with professional wedding service vendors.

Please read these Terms carefully before using our services. If you do not agree to these Terms, you must not use our Platform.

2. Definitions

  • "Couple" means individuals seeking wedding services through our Platform
  • "Vendor" means wedding service providers offering services through our Platform
  • "User" means any person using our Platform, including Couples and Vendors
  • "Services" means the platform services we provide to connect Couples and Vendors
  • "Content" means all information, data, text, images, and other materials on our Platform
  • "Lead" means an inquiry from a Couple sent to relevant Vendors

3. Acceptance of Terms

By using our Platform, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into these Terms
  • You will comply with all applicable laws and regulations
  • You have read and understood our Privacy Policy

If you are using our Platform on behalf of a business, you represent that you have authority to bind that business to these Terms.

4. Our Services

4.1 Platform Services

MarryMap provides:

  • A platform connecting Couples with Vendors offering wedding services
  • Search and matching functionality based on location, category, and requirements
  • Communication tools to facilitate contact between Couples and Vendors
  • Payment processing for Vendor subscription fees and lead purchases
  • Review and rating systems

4.2 For Couples

  • Free access to search and contact Vendors
  • Ability to submit detailed wedding requirements
  • Receive responses from matched Vendors
  • Access to Vendor profiles, portfolios, and reviews

4.3 For Vendors

  • Business profile creation and management
  • Lead notifications and management
  • Subscription-based or pay-per-lead pricing models
  • Analytics and reporting tools

5. User Accounts

5.1 Account Creation

To access certain features, you must create an account by providing:

  • Accurate and complete information
  • A valid email address
  • A secure password

5.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Keeping your account information current and accurate

5.3 Account Termination

We may suspend or terminate your account if you violate these Terms or engage in harmful, fraudulent, or illegal activities. You may delete your account at any time through your account settings.

6. Vendor Terms

6.1 Vendor Requirements

To list services on our Platform, Vendors must:

  • Be legally authorized to provide wedding services
  • Maintain appropriate business licenses and insurance
  • Provide accurate service descriptions and pricing
  • Respond to leads in a timely and professional manner
  • Comply with all applicable consumer protection laws

6.2 Vendor Responsibilities

Vendors agree to:

  • Provide services with reasonable skill and care
  • Honor quoted prices and terms
  • Maintain professional conduct with Couples
  • Comply with data protection requirements
  • Not circumvent our Platform to avoid fees

6.3 Vendor Fees

Vendor fees include:

  • Subscription Fees: Monthly fees for unlimited lead access
  • Per-Lead Fees: Fees charged for individual lead purchases
  • Payment Processing: Fees charged by our payment processor (Stripe)

All fees are exclusive of VAT where applicable. Fees are non-refundable except as required by law or our specific refund policy.

7. Payment Terms

7.1 Payment Processing

All payments are processed securely through Stripe. By making a payment, you agree to Stripe's terms of service. We do not store your payment card details.

7.2 Subscriptions

Subscription fees are charged monthly in advance. Subscriptions automatically renew unless cancelled. You may cancel your subscription at any time through your account settings.

7.3 Refunds

Refunds are provided at our discretion and in accordance with UK consumer protection laws. Per-lead fees are generally non-refundable unless the lead is demonstrably fraudulent or contains incorrect information.

8. User Content and Conduct

8.1 User Content

You retain ownership of content you upload but grant us a license to:

  • Display, reproduce, and distribute your content on our Platform
  • Create derivative works for platform functionality
  • Use content for promotional purposes (with attribution)

8.2 Prohibited Conduct

You must not:

  • Violate any applicable laws or regulations
  • Post false, misleading, or fraudulent information
  • Harass, abuse, or harm other users
  • Attempt to circumvent our security measures
  • Use our Platform for spam or unsolicited communications
  • Infringe intellectual property rights
  • Distribute malware or harmful code

8.3 Content Moderation

We reserve the right to remove or modify any content that violates these Terms or is otherwise objectionable. We may, but are not obligated to, monitor user content.

9. Intellectual Property

Our Platform, including its design, functionality, and content (excluding user content), is owned by MarryMap Limited and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or create derivative works based on our intellectual property without our express written permission.

"MarryMap" and our logo are trademarks of MarryMap Limited. Unauthorized use of our trademarks is prohibited.

10. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our Platform, you consent to such collection and use in accordance with the Privacy Policy.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have certain rights regarding your personal data, as detailed in our Privacy Policy.

11. Disclaimers

11.1 Platform Availability

While we strive for continuous availability, our Platform is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access or error-free operation.

11.2 Third-Party Services

We are not responsible for the quality, reliability, or performance of services provided by Vendors. Any agreements between Couples and Vendors are independent of our Platform.

11.3 User-Generated Content

We do not endorse or verify user-generated content, including reviews, ratings, and vendor information. Users should exercise due diligence before making purchasing decisions.

12. Limitation of Liability

To the fullest extent permitted by law, MarryMap Limited's liability is limited as follows:

  • We exclude liability for indirect, incidental, or consequential damages
  • Our total liability for any claim is limited to the fees paid by you in the 12 months preceding the claim (or £100, whichever is greater)
  • Nothing in these Terms limits liability for death, personal injury, fraud, or other liabilities that cannot be legally limited

13. Indemnification

You agree to indemnify and hold harmless MarryMap Limited, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of our Platform
  • Your violation of these Terms
  • Your infringement of third-party rights
  • Any content you submit to our Platform

14. Consumer Rights

If you are a consumer (not using our services for business purposes), you have certain statutory rights under UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

These rights include:

  • 14-day cooling-off period for online purchases (where applicable)
  • Right to cancel subscription services
  • Protection against unfair contract terms

Nothing in these Terms affects your statutory consumer rights.

15. Dispute Resolution

15.1 Informal Resolution

We encourage users to contact us first to resolve disputes informally. Most disputes can be resolved quickly and amicably through direct communication.

15.2 Alternative Dispute Resolution

If informal resolution fails, we may participate in alternative dispute resolution procedures, including mediation or arbitration, where appropriate.

15.3 Jurisdiction

These Terms are governed by English law. The English courts have exclusive jurisdiction over disputes, except where you are a consumer and have stronger rights under your local law.

16. Termination

Either party may terminate the relationship by providing notice. Upon termination:

  • Your account access will be suspended or terminated
  • Outstanding fees remain payable
  • Certain provisions (including liability limitations) survive termination
  • We may retain data as required by law or legitimate business interests

17. Changes to Terms

We may update these Terms periodically. Material changes will be notified by:

  • Email notification to registered users
  • Prominent notice on our Platform
  • Updated "Last Modified" date

Continued use of our Platform after notification constitutes acceptance of the updated Terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Invalid provisions will be replaced with valid provisions that achieve the same intent.

19. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and MarryMap Limited regarding use of our Platform.

20. Contact Information

For questions about these Terms, please contact us:

MarryMap Limited

Email: legal@marrymap.com

Phone: +44 (0) 20 XXXX XXXX

Address: [Your registered UK address]

Company Number: [XXXXXXX]

VAT Number: GB [XXX XXXX XX] (if applicable)