Privacy Policy

1. Introduction

Welcome to MarryMap.com ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to protecting your privacy and ensuring the security of your personal information.

MarryMap operates as a platform connecting couples with wedding vendors across the UK and Europe. We are headquartered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

MarryMap Limited acts as the data controller for the personal information we collect. You can contact us at:

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone number, postal address
• Wedding Details: Wedding date, location, guest count, budget range
• Account Information: Username, password, profile preferences
• Communication Data: Messages between couples and vendors, feedback, reviews
• Payment Information: Billing address, payment method details (processed securely by Stripe)

3.2 Technical Information

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: See our Cookie Policy below

3.3 Vendor Information

For wedding vendors using our platform:

• Business Details: Company name, business address, VAT number
• Services: Service descriptions, pricing, availability, portfolio images
• Professional Information: Qualifications, certifications, insurance details

4. How We Use Your Information

We process your personal information for the following purposes:

4.1 Service Provision

• Matching couples with suitable wedding vendors
• Facilitating communication between couples and vendors
• Processing payments and managing subscriptions
• Providing customer support

4.2 Legal Basis for Processing

• Contract Performance: To provide our services as agreed
• Legitimate Interest: To improve our services, prevent fraud, ensure security
• Consent: For marketing communications (where required)
• Legal Obligation: To comply with applicable laws and regulations

4.3 Marketing and Communications

We may send you:

• Service updates and notifications
• Marketing emails about relevant vendors and services (with your consent)
• Survey and feedback requests

You can opt out of marketing communications at any time.

5. Information Sharing and Disclosure

5.1 With Wedding Vendors

When you submit an inquiry, we share relevant information with matching vendors to enable them to respond to your request. This includes your contact details and wedding requirements.

5.2 Service Providers

We share information with trusted third-party service providers:

• Payment Processing: Stripe (for secure payment processing)
• Email Services: Resend (for transactional and marketing emails)
• Database Services: Supabase (for secure data storage)
• Analytics: Vercel Analytics (for website performance)

5.3 Legal Requirements

We may disclose information if required by law, court order, or to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or abuse
• Respond to emergency situations

6. International Transfers

Some of our service providers may process data outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the UK authorities
• Adequacy decisions for certain countries
• Certification schemes and codes of conduct

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Typically, we retain account information for 7 years after account closure for legal and tax purposes. Marketing data is deleted when you opt out or after 2 years of inactivity.

8. Your Rights

Under UK GDPR, you have the following rights:

To exercise these rights, contact us at privacy@marrymap.com. We will respond within one month.

9. Security

We implement appropriate technical and organisational measures to protect your personal information:

• SSL encryption for data transmission
• Secure database storage with access controls
• Regular security audits and updates
• Staff training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Our cookies include:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences in your browser settings. Note that disabling certain cookies may affect site functionality.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes by email or prominent notice on our website. Your continued use of our services after such notice constitutes acceptance of the updated policy.

13. Complaints

If you have concerns about how we handle your personal information, please contact us first. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: